Shipping and insurance are at the expense of the buyer. When you buy an item, the Gallery will confirm shipping and insurance charges based on your address, and ship on receipt of payment. The buyer may choose UPS or FedEx, which the Gallery will handle, or their choice of door-to-door shipping, with pickup at the Gallery.
Returns are allowed within 30 days for any reason. The buyer needs to pay the return shipping charges and insurance covering the cost of the item. Refunds will be issued on receipt in original condition at the Gallery.
If an item arrives damaged, the buyer can decide between collecting insurance and having a repair done locally with the proceeds, or using the proceeds for return shipping and a refund based on the extent of the damage. The extent of damage and corresponding refund will be at the sole discretion of the Gallery.